WhatsApp chatbots that answer customers 24/7
Your customers already message you on WhatsApp. A WhatsApp chatbot lets you reply instantly to every one of them, take orders and bookings, send updates and collect leads, even outside business hours. Adivantech builds AI-powered WhatsApp chatbots on the official WhatsApp Business API, so your number stays verified and compliant.
We combine guided menus for common tasks with AI from OpenAI or Claude for free-text questions, connect the bot to your orders, calendar or CRM, and give your team a shared inbox to take over any conversation.
What we build
Order taking & tracking
Customers browse a menu or catalogue, place orders and check their status without waiting for a reply. Ideal for restaurants, retail and delivery.
Appointment booking
Clinics, salons and service businesses let customers pick a time slot, receive confirmations and get reminders automatically.
AI customer support
Answer questions about products, prices, delivery and policies in natural language, trained on your own information.
Lead capture & qualification
Collect names, needs and budgets from click-to-WhatsApp ads and send qualified leads to your sales team or CRM.
Notifications & broadcasts
Approved template messages for order updates, payment reminders and opt-in promotions to your customer list.
Team inbox & handover
A shared inbox where your staff see every conversation and step in when a customer needs a human.
Why build your WhatsApp chatbot with Adivantech
- ✓Built on the official WhatsApp Business API, not unofficial tools that risk your number being banned.
- ✓AI answers for free-text questions combined with fast menus for routine tasks.
- ✓Connected to your real systems, so the bot can check orders, stock and bookings.
- ✓Supports English, Urdu and other languages your customers write in.
- ✓A small senior team with direct founder access, and weekly demos you can test on your own phone.
- ✓Post-launch support, monitoring and monthly improvements.
Technologies we use
How we work
- STEP 01
Consultation
We agree what the bot should handle, which number it uses, and which systems it connects to.
- STEP 02
API setup & flow design
We help verify your business with Meta, set up the WhatsApp Business API, and design the menus and AI conversations.
- STEP 03
Build & test
We build the chatbot and integrations and test it with your team on real phones before launch.
- STEP 04
Launch & support
We go live, monitor conversations, and refine replies and flows as customers use it.
What a WhatsApp chatbot costs
We quote each WhatsApp chatbot after a free consultation. Running costs are separate and paid to Meta and the AI provider based on usage. The main factors are:
Flows & features
A FAQ and lead bot is simpler than a bot that takes orders, payments and bookings.
AI vs menu-based
Menu-only bots are cheaper to run; AI answers add flexibility and a monthly model usage cost.
Integrations
Connecting to your POS, e-commerce store, CRM or calendar adds development time per system.
Message volume
Meta charges per conversation for business-initiated messages; we help you plan templates to keep this low.
Frequently asked questions
What is a WhatsApp chatbot?+
A WhatsApp chatbot is software that replies to customers on your WhatsApp Business number automatically. It can answer questions, take orders and bookings, and hand the chat over to a person when needed.
Do I need the WhatsApp Business API?+
For a reliable, scalable chatbot, yes. The official API is what Meta allows for automated messaging. We help you register and verify your business so the setup is quick.
Can I keep my existing WhatsApp number?+
Usually yes. A number can be moved to the WhatsApp Business API, though it then works through the API and shared inbox rather than the regular WhatsApp app.
Can the WhatsApp bot reply in Urdu?+
Yes. AI-powered WhatsApp chatbots can understand and reply in Urdu, Roman Urdu, English and many other languages.
How much does a WhatsApp chatbot cost to run each month?+
Running costs depend on how many conversations you have. Meta charges per business-initiated conversation, and AI replies add a small usage fee from OpenAI or Anthropic. We estimate both for you before you commit.
Can the chatbot take payments?+
It can send secure payment links from your payment provider and confirm the order once payment is received.
Related services
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